Important Information for Members

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2011 Rights and Resource Disclosure

At Neighborhood Health Partnership (NHP) we want to be sure you know your rights as a member of a health plan in Florida. read more >>

Using the Grievance Process

In an effort to serve our members in the best way possible, NHP strives to provide every opportunity to access NHP’s grievance process when dealing with difficult situations. We believe that honest and open communication with our members is the best way to resolve conflicts, however, in some instances, dialogue alone will not result in a resolution and the formal grievance process must be accessed. read more >>

Financial Incentives

We want you to know that the staff, physicians and other health care professionals who make decisions on the health care services you receive do so based on the contract your employer has with UnitedHealthcare. read more >>

Evaluation of New Technologies

UnitedHealthcare’s Medical Technology Assessment Committee reviews clinical evidence that impacts the determination of whether new technology and health services will be covered. read more >>